First, make sure that your computer is connected to the internet and that AVG Secure VPN is configured correctly. If both of those things are fine, then try restarting your computer and router. This will often clear up any connection issues.
If restarting doesn’t work, then the next thing to try is resetting your IP address. This can be done by going into your network settings and releasing/renewing your IP address.
Finally, if none of those solutions work, then you may need to uninstall and reinstall AVG Secure VPN. Often times, this will fix any underlying software issues that may be causing the disconnections.
In the first instance, this could be a software or hardware router filtering the packets, or simply an unreliable Internet connection. If it’s the latter, you may want to try using a different VPN server or connecting to a different network.
Either way, it’s important to identify the reason for the disconnections so you can take steps to resolve the issue.
If you installed a free version of AVG:
All of our products, including our free versions, can be found on our website. When you download and install a free product, it will automatically begin running in “trial mode.” This means that the product is fully functional but only for a limited period of time (usually 30 days). Once the trial period ends, your product will no longer work unless you activate it with a valid license key.
If your intention was to use the product long-term without paying, we recommend uninstalling it when the trial expires instead of allowing it to continue prompting you to upgrade. This way, you won’t accidentally click on anything and wind up being charged for something you didn’t want in the first place.
If you signed up for a free trial:
Some of our products offer free trials that require registration using your credit card or other payment information. These trials typically last for either 7 or 30 days depending on which product is being trialed. At the end of the trial period, if you don’t cancel or convert to a paid subscription, we automatically charge the credit card on file so that your service doesn’t lapseor experience any interruptions . If this is surprise to you , please give us call as soon as possible at 1-888-824-8788 so we can assist further . Note : You will not be able see any indication within your software that payment will be collected at end of trail since this would defeat purpose having “free” trial in first place!”
Thank your for reading!