If you’re having trouble connecting to your VPN, it’s possible that your network is blocking the connection. This can happen for a number of reasons, including security concerns and network configuration issues.
Some businesses don’t allow their employees to use VPNs because they want to monitor all of the traffic on their network. Other times, it may be due to a firewall rule that’s been put in place that blocks VPN traffic. If you’re using a public Wi-Fi hotspot, it’s also possible that the hotspot itself is blocking VPN connections.
To troubleshoot this issue, try contacting your network administrator or the IT department at your workplace. They should be able to tell you why the connection is being blocked and help you get around any restrictions that have been put in place.
1. Your VPN is configured to block all internet traffic when it’s connected. This is usually referred to as a “kill switch” and it’s designed to prevent your data from leaking if your VPN connection drops. To fix this, simply disable the kill switch in your VPN client settings.
2. Your ISP is blocking access to the VPN server’s IP address. This is a common tactic that ISPs use to prevent customers from using VPNs. If this is the case, you’ll need to use a different VPN server or contact your ISP and ask them to unblock the IP address.
3. There’s an issue with your DNS configuration. When you connect to a VPN, your DNS settings should automatically update to route all requests through the VPN tunnel. If this isn’t happening, it could be because your ISP is intercepting and redirecting DNS requests (a technique known as DNS hijacking). You can fix this by changing your DNS settings to use public DNS servers like Google Public DNS or Cloudflare DNS.
4. You’re behind a firewall that’s blockingVPN traffic . If you’re on a corporate network or using public Wi-Fi, it’s possible that outgoing VPN traffic is being blocked by a firewall rule. To fix this, you’ll need to contact whoever manages the network and ask them to open up port 1194 ( UDP ) or 443 (TCP).
One possibility is that your Norton product is outdated and no longer compatible with the VPN service you’re using. In this case, you’ll need to update your Norton product to the latest version in order to continue using the VPN. Another possibility is that the VPN service you’re using has been flagged by Norton as unsafe. This can happen if theVPN service has previously been used to engage in malicious activity or if it contains malware. If this is the case, you’ll need to switch to a different VPN service that isn’t flagged by Norton. Finally, it’s also possible that your firewall settings are preventing your VPN from working properly. If this is the case, you’ll need to adjust your firewall settings to allow traffic from the IP address of your VPN server.
If you’re still having trouble getting your VPN to work after trying all of these things, contact Norton support for further assistance.
Thank your for reading!